Get in touch with us

General enquiries

Call or email BusLine for all East Yorkshire bus information, including times, fares, routes, tickets, bus stops and disruption/diversion advice:

  • 01482 59 29 29 (Mondays to Saturdays, 8am to 6pm)

  • (email responses may take one working day)

Lost property enquiries

If you’ve lost something on one of our Open Top buses in Scarborough, or any of our other buses in the area, please call our lost property line:

  • 01723 507 081 (Mondays to Saturdays, 9am to 4:30pm)

Our staff will put you in touch with the appropriate local depot, so that we can try and locate your property.

Website / transaction enquiries

If you’ve got a question about this website, or any purchases that you have made for Scarborough Open Top bus tickets, please complete the form below. One of our Customer Services Advisors will get back to you as soon as possible.

Name *
If you've purchased any tickets on the website for travel on Scarborough Open Top buses, please enter your five digit Order Number here.

Customer Feedback

We always welcome your views, comments and feedback. You can get in touch with our Customer Services Team via telephone or post, or alternatively you can send them an email using our Customer Feedback Form.

  • 01482 59 29 29 (Mondays to Saturdays, 8am to 6pm)

  • Customer Services Officer

    East Yorkshire

    252 Anlaby Road


    HU3 2RS

If you have a problem on a bus journey, please let us know first. If you don’t feel we have resolved it to your satisfaction, contact Bus Users UK. Visit the Bus Users UK website for details.